ORDER

How do I place an order?

Placing an order is so easy, specific steps are as follows :

1. Enter a product page of your choice, for example, a Zantona Slim Wallet

2. Click the buttom 'ADD TO CART' or 'BUY IT NOW'

3. If click 'ADD TO CART' , the shopping basket will open
automatically. Click on 'Checkout' to start your order.

4. If click 'BUY IT NOW', you can start your order at once.

5. Fill out your contact details and click 'Continue to shipping'

4. Your order has been placed. We will send you a confirmation by e-mail and start processing your order immediately.

If you have any questions, please contact us by email: zantonna.infor@gmail.com

PAYMENT

How do I pay?

  • Pay With Credit/Debit Card

We accept VISA and MASTER CARD payment.

Please note that VULKIT does not collect your credit/debit
card number or personal information when you make a payment. For questions
regarding your transactions on our site, please consult your card-issuing bank for information.

  • Pay With Paypal

 When you place an order, there will be to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.

SHIPPING

How long shipping takes?

The delivery time frames are for reference only. There is no
guarantee that the parcel will arrive within the defined time. Transit times can vary based on the shipping location, weather condition, custom inspection...

How to check my order status?

We will send an email that contains the tracking number to notify you when we ship the goods.

Shipping

What are your delivery times?

ESTIMATED SHIPPING TIME

Here is an estimate of the shipping times. Due to factors that often affect international shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times. 

Location

Estimated Shipping Time

United States: 7 - 14 working days

Others: 15 - 35 working days

How much will shipping cost?

Shipping costs vary by period and depend on current shipping policies. For U.S. orders, we strive to maintain reasonable rates and update them regularly to match market conditions. We also offer global shipping, with international shipping rates calculated based on the destination and shown clearly at checkout

Can you provide worldwide shipping?

Yes, we offer worldwide shipping! We deliver to multiple countries across the globe, with shipping rates calculated based on your
location.

My Order

How can I cancel my order?

To cancel your order, please refer to our Return and Cancellation Policy for detailed instructions. As long as the order hasn’t been completed,
you’ll find all the guidelines and steps needed to process a cancellation or return.

If you have any questions, feel free to contact our support team for
assistance.

What if I receive the wrong product?

We’re committed to making it right if you receive the wrong product. Please contact our customer support team as soon as possible, and we’ll arrange a swift replacement for you at no additional cost. We’re here to ensure you receive the correct item and have a smooth shopping experience with us.

Your satisfaction is our priority, and we apologize for any inconvenience caused

Do you offer exchanges for faulty items?

Yes, we offer exchanges for any items that arrive faulty. If you receive a
damaged or defective product, please reach out to our customer support team,
and we’ll arrange an exchange promptly to ensure your satisfaction.

For full details, including cases that may not qualify (such as damage from
misuse), please review our Return and Exchange Policy in the footer.

We’re here to make things right and provide you with the best shopping
experience possible

Product

How do I return my product?

To return a product, please follow the guidelines outlined in our Return and
Exchange Policy located in the footer. There, you’ll find detailed steps to
initiate a return, including any conditions that may apply.

If you have any questions or need further assistance, our support team
is ready to help ensure a smooth return process.

How do I care for my product?

Leather Care
(Chamberlain's Leather Milk)

What is it?

All-natural leather cleaner, conditioner, and water repellant.
Smells yummy :) Nope, it's not made out of milk, it's just milky colored.

Can I put it on all types of leather?

We recommend it on our leather, but please check with the
manufacturer for their recommendations on other leathers. Also, go here to see
Chamberlain's recommendations.

How often?

ZANTONA recommends every 6
months to a year for conditioning, maybe a little more often if you live in the
desert. But you can help stimulate the economy and feel free to use it more
often if you'd like! Just let your leather totally dry out before reapplying.

Will it darken my leather?

It might always test on a small, inconspicuous spot. This
product is not one that would work well if you're looking to dramatically
darken your piece.
Tips for treating: Always test in a small area first to see if you like the result. Apply in thin,
even layers allowing each application to completely dry.

Will the color rub-off?

Yep, it will just a bit when you're applying conditioner. Once
the bag dries you shouldn't have a problem.

How do I darken my leather?

The best way is the natural way; lots of use! If you're in a
hurry though, a little mink oil should do the trick. Always test in a small
area first to see if you like the result.

Will water hurt it?

Our leather laughs at water. The leather is tanned with oil and therefore repels water after a few hours or even a few minutes. Your leather will be fine if it gets rained on and there won't be spots afterwards. Just be aware that while it's wet the color could come off a little. If you fall in the ocean with it, then soak it in freshwater for 24 hours. Change the water about
12 hours into it. That's what I did when I took my bag shark diving with me for pictures. I now use it as my diaper bag. If you only get a little salt on it,
then clean it off with water and then condition it. The rivets corrode though.
Please make sure your gear is completely dry before storing. It can mold if
left damp.

How do I get scratches out?

Elbow grease is the best for scratches. Rubbing the heck out of it with a rag and conditioner or oil should do it. Personally, I like scratches. They tell stories and make people wonder.

How do I get ink off?

Well, you're pretty much screwed. One person said that hairspray worked to get their ink out, but there's something cooler you can do. Take it
to a tattoo artist and have him make a sun or cross or something like that with
it. It'll look cool and you'll have a good story too.

Will the color fade?

Cheap leathers fade, black to grey, red to pink, etc. Our
leather is not cheap. It won't fade but will usually darken a little in the sun.

Do you offer extended warranties?

Our leather products are crafted with high-quality, durable materials, including premium cowhide, Italian cowhide leather, and vegetable-tanned leather, all designed to last for many years with proper care. Italian cowhide leather, in particular, is a premium, well-treated material known for its durability and beauty over time. With attentive care, it can last for decades, developing a rich, unique character as it ages. However, it’s important to remember that no material is everlasting. Please refer to our care guidelines to ensure the best longevity for your item.

While we don’t offer extended warranties, we guarantee the quality of our products against any manufacturing defects. If you encounter an issue related to craftsmanship within a reasonable period after purchase, please reach out, and we’ll be happy to assess it.

Please note that natural leather evolves over time, developing a patina and showing signs of wear, which are natural and not covered under defect protection. For full details, please review our policy in the footer. Our goal is to ensure your satisfaction while maintaining fair protection for both you as the customer and us as the provider.

This version emphasizes the durability of Italian cowhide leather, suggests proper care, and sets realistic expectations for longevity.